Terms & Conditions
IMPORTANT LEGAL NOTICE
These terms govern your use of Lieferfood.de. By using our website or mobile app (together, "the Website"), you agree to these terms.
Email: support@lieferfood.de
Website: https://www.lieferfood.de
I. TERMS AND CONDITIONS OF USE AND SALE
1. INTRODUCTION AND OUR ROLE
1.1. Lieferfood.de provides a platform to order food from partner restaurants ("Businesses"). The contract for food supply is directly between you and the Business.
1.2. Delivery services may be provided by the Business or by us. Delivery fees apply as shown during checkout.
2. WEBSITE ACCESS
2.1. Most website areas are accessible without registration.
2.2. We may revise these terms at any time by updating this page.
3. YOUR STATUS
3.1. By ordering, you confirm:
- You are legally capable of entering contracts
- You are at least 18 years old
3.3. For age-restricted items (alcohol/tobacco):
- You must provide valid ID upon delivery
- We reserve the right to refuse delivery if you appear intoxicated
4. ORDER PROCESSING
4.1. Orders are binding once payment is authorized.
4.4. Businesses may reject orders due to capacity, weather, or other reasons.
4.5. If you're absent during delivery, we may leave food in a safe location.
5. PRICE AND PAYMENT
5.1. Prices include VAT. Delivery fees are extra.
5.5. Voucher discounts are applied when funds are transferred.
II. VOUCHER TERMS & CONDITIONS
1. Vouchers are valid only for online orders through our Website.
5. Paycode vouchers must be redeemed before expiry dates.
9. Discount vouchers expire after 2,000 redemptions.
III. STAMPCARD PROGRAM
1. Earn 1 stamp per online order with participating restaurants.
7. Collect 5 stamps to receive a 10% discount on future orders.
15. Discounts must be redeemed within 90 days.
IV. GENERAL TERMS
12. LIABILITY
12.1. We're not liable for indirect losses (business interruption, data loss, etc.).
15. FORCE MAJEURE
15.2. We're not responsible for delays caused by:
- Natural disasters
- Pandemics
- Transport failures
17. GOVERNING LAW
17.1. These terms are governed by German law.
Last updated: July 20, 2025
For questions, contact support@lieferfood.de
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